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Policy

General information

There is no 24-hour reception at Rai House.
Our staff will prepare your room and give you the key.
Check-in: from 16:00 to 21:00
Check-out: till 10:00
All flats are prepared for you and have towels, sheets and basic facilities in the kitchenette. Our staff will change the towels every three days and the sheets every seven days. Each kitchenette has two hot plates, coffee machine/filter /, toaster, small refrigerator and hot water dispenser. There is no oven in the kitchenette, except in Room 7.
Rai House offers free Wi-Fi and free private parking.

Cancellation Policy

The guest can cancel free of charge until 30 days before arrival. The guest will be charged 50% of the total price if they cancel in the 30 days before arrival.

Payment Policy

You can pay by credit cards, PayPal or bank transfer.
To guarantee your booking, you have to pay 30% deposit.
After you make the payment, you will receive an invoice and confirmation letter from us. More details about your bill, you can see in the self-service portal. Use your PIN code and choose to Check your statement.
Rest of the accommodation amount you can pay after arriving.

Dear Guests if you need more information do not hesitate to contact us directly.

Thank you

Contact us

Ried 149 5360 St. Wolfgang Austria | phone: + 43 699 106 214 00 | email: info@raihouse.at